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Terms and Conditions for Online Courses/Downloads
Introduction
These Terms and Conditions govern your use of our online courses available through the WooCommerce store/Podia Store and on our website. By purchasing, accessing, or participating in any course, you agree to be bound by these Terms and Conditions.
Purchase and Access
All online courses are non-transferable and intended for the individual purchaser only.
Upon successful purchase, you will receive immediate or specified access to the course materials via the email address provided during checkout.
Courses are available for access as stated on each individual course from the date of purchase.
Refunds and Cancellations
Due to the digital nature of our products, we do not offer refunds once the course has been accessed or downloaded.
If you encounter any issues with accessing the course, please contact us at hello@babyandmelinoln.co.uk and we will assist you.
In exceptional circumstances, we may offer a refund at our discretion if access to the course has not been initiated.
License and Use
Your purchase grants you a non-exclusive, non-transferable, personal license to access the course materials for your own personal use.
You are not permitted to share, distribute, copy, or modify any part of the course content, including video, audio, PDF, or other written materials, without explicit written consent from Hayley at Baby & Me Lincoln/Wellbeing
Intellectual Property
All course materials, including but not limited to text, graphics, images, videos, and audio, are the intellectual property of Baby & Me Lincoln/Wellbeing
Unauthorized use or reproduction of any course content is strictly prohibited and may result in legal action.
Course Content
We strive to provide accurate and up-to-date information within our courses, but we make no guarantees that all materials are error-free or suited to every participant’s specific needs.
Course content may be updated or modified at any time, and we will notify participants of significant changes where applicable.
Technology Requirements
It is your responsibility to ensure you have the appropriate technology and software to access and participate in our online courses. We are not liable for any issues arising from incompatible technology or failure to meet technical requirements.
Privacy
By purchasing an online course, you consent to our collection and use of personal information in accordance with our Privacy Policy. This includes processing payments and delivering course materials.
Limitation of Liability
Baby & Me Lincoln/Wellbeing is not liable for any direct, indirect, or incidental damages that may occur through the use of our online courses, including but not limited to health outcomes, business decisions, or the application of any material covered in the course.
All course content is for educational purposes only and does not constitute medical, legal, or financial advice.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page, and it is your responsibility to review them periodically. Continued use of the course after changes are made indicates acceptance of the new terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
If you have any questions about these Terms and Conditions, please contact us at hello@babyandmelincoln.co.uk
Terms and Conditions for Physical Products
Introduction
These Terms and Conditions govern the sale of physical products available for purchase through our website. By placing an order, you agree to be bound by these terms.
Product Information
We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, minor variations in colour, packaging, or appearance may occur due to differences in display settings or supplier changes.
Pricing
All prices are listed in GBP and include VAT where applicable.
We reserve the right to modify prices at any time. The price you pay will be the price displayed at the time you place your order.
Any additional shipping charges will be calculated and displayed during checkout.
Payments
Payments must be made in full at the time of purchase through our secure payment gateway.
Your order will not be processed until payment is confirmed.
Shipping & Delivery
We aim to dispatch orders within 2 business days. Shipping times may vary depending on your location, and any estimated delivery dates are subject to postal service conditions and delays beyond our control.
Standard delivery within the UK typically takes 3 business days.
International shipping is available to selected countries. Delivery times for international orders may vary.
You will receive a confirmation email once your order has been shipped, along with tracking information where available.
If you do not receive your order within the expected timeframe, please contact us at hello@babyandmelincoln.co.uk
Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of the products. These charges will be displayed during the checkout process.
We may offer free or discounted shipping promotions from time to time.
Returns & Refunds
If you are not satisfied with your purchase, you may return the item(s) within 14 days of receiving your order for a refund or exchange.
To be eligible for a return, the product must be in its original condition, unused, and in its original packaging.
To initiate a return, please contact us at hello@babyandmelincoln.co.uk with your order number and reason for return.
You are responsible for covering the cost of return shipping. We recommend using a tracked service for returns, as we cannot be held liable for items lost in transit.
Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method within 10 business days.
Damaged or Faulty Items
If your item arrives damaged or faulty, please notify us within 48 hours of receiving the product by emailing hello@babyandmelincoln.co.uk with photos and a description of the issue.
We will arrange a replacement or refund and may ask you to return the faulty product for inspection at no additional cost to you.
Cancellations
You may cancel your order for a full refund before it has been dispatched by contacting us at hello@babyandmelincoln.co.uk
Once an order has been shipped, cancellations will no longer be possible. You may return the product in accordance with our return policy after receiving it.
Ownership and Risk
Ownership of the product(s) passes to you once payment has been received in full, and the item has been dispatched.
Risk of loss or damage passes to you when the product is delivered to the shipping address you provided.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products, including, but not limited to, any health outcomes, allergic reactions, or misapplication of the product.
Our liability is limited to the purchase price of the product in question.
Privacy
We collect only the necessary personal data to process your order. Your information is securely stored and will not be shared with third parties except as required to fulfill your order (e.g., with shipping companies).
Please refer to our Privacy Policy for more information on how we handle your data.
Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them before making a purchase.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom], and any disputes shall be subject to the exclusive jurisdiction of the courts in England.
If you have any questions about these Terms and Conditions, please contact us at hello@babyandmelincoln.co.uk